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TRUSTED. UNIQUE. INSPIRING. At TUI we create unforgettable moments for our customers across the world and make their dreams come true. Looking after the personal data you share with us is an important part of this. We want you to be confident that your data is safe and secure with us, and understand how we use it to offer you a better and more unique and inspiring experience. See the TUI Group website for more information about us.
值得信赖，独一无二，鼓舞人心，是途易蓝酒店TUI BLUE所属途易集团的公司文化。途易为来自世界各地的客户缔造难忘记忆，帮助他们实现期待已久的梦想。我们十分注重保护您的个人数据。同时，我们也请您相信，您与我们分享的数据是十分安全的。我们运用这些数据，为您创造更加美好、独一无二且激动人心的体验。更多详情，请参见途易集团网站。
The data controller is TUI Hotel BetriebsgesellschaftmbH (referred to in this Notice as “we” or “us”), part of the TUI Group. 数据控制者为途易集团下属的途易酒店BetriebsgesellschaftmbH（以下简称为“我们”）。
We are committed to doing the right thing when it comes to how we collect, use and protect your personal data. Your privacy matters to us, so please do take the time to read our Privacy Notice which explains:
我们承诺采取正确的措施来收集、使用和保护您的个人数据。我们十分重视保护您的隐私，因此请阅读以下隐私政策说明，包括：
• What types of personal data we collect and why we collect it.
• 我们收集的个人数据的类型及其原因。
• When and how we may share personal data within the TUI Group and with other organisations.
• 我们何时且如何在途易集团内部及与其它机构分享个人数据。
• The choices you have, including how to access and update your personal data.
• 您有哪些选择，包括如何访问和更新个人数据。
We have tried to keep this Notice as simple as possible, but if you are not familiar with terms such as data controller, special categories of personal data, then read about these and some others in Key terms.
我们尽量确保本政策的简洁性。若您不熟悉数据控制者和个人数据特殊类别等术语，请在关键术语处了解这些术语及其它关语的含义。
WHEN YOU REGISTER FOR ANY OF OUR SERVICES, YOU MAY PROVIDE US WITH:
您注册我们的任何服务时，您可以向我们提供：
• Your personal details, including your address, email address, phone number and date of birth.
• 您的个人信息，包括地址、电子邮箱地址、电话号码和出生日期。
• Your account login details, such as your username and the password you chose.
• 您的账户登录详情，如：用户名和密码。
• WHEN YOU BROWSE OUR WEBSITES OR USE OUR MOBILE APPS, WE MAY COLLECT:
• 您浏览我们的网站或使用我们的手机应用程序时，我们会收集：
• Travel preferences.
• 您的旅行偏好。
• Information about your browsing behaviour on our websites and mobile apps.
• 您在我们的网站和手机应用程序上的浏览行为。
• Information about when you click on one of our adverts, including those shown on other organisations' websites.
• 您点击的广告，包括其它网站上显示的广告。
• Information about the way you access our digital services, including operating system, IP address, online identifiers and browser details.
• 您访问我们数字化服务的方式（包括操作系统、IP地址、网络识别符和浏览器详细信息）。
• Social preferences, interests and activities.
• 社交偏好、兴趣和活动。
WHEN YOU BUY OUR PRODUCTS IN OUR SHOPS OR ONLINE, WE MAY COLLECT:
您在线下或线上购买我们产品时，我们会收集：
• Passenger information, passport details, other ID document details.
• 乘客信息、护照详情和其它身份证件详细信息。
• Insurance details.
• 保险详情。
• Relevant medical data and any special, dietary, religious or disability requests.
• 相关医疗数据及任何饮食、宗教、无障碍或特殊要求。
• Information about your purchases, including what you bought, when and where you bought it, how you paid for it and credit or other payment information.
• 购买信息：您购买了什么产品、何地购买、如何付款、信用卡或其它付款信息。
• Information about your browsing behaviour on our websites and mobile apps.
• 您在我们的网站和手机应用程序上的浏览行为。
• Information about when you click on one of our adverts, including those shown on other organisations’ websites.
• 您点击的广告，包括其它网站上显示的广告。
• Information about the way you access our digital services, including operating system, IP address, online identifiers and browser details.
• 您访问我们数字服务的方式（包括操作系统、IP地址、网络识别符和浏览器详细信息）。
• Social preferences, interests and activities.
• 社会偏好、兴趣和活动。
• Your preferences concerning the accommodation.
• 您的住宿偏好。
• Your questions / comments / requests in connection with your hotel stay.
• 您提出的关于住宿酒店的问题/评价/要求。
DURING YOUR STAY IN OUR HOTELS WE MAY COLLECT:
入住酒店期间，我们会收集：
• Information about the traveller, passport data, other identification information.
• 您的个人数据、护照数据和其它识别信息。
• Relevant medical data and any special, dietary requests or other food requirements due to religious reasons or reasons of physical impairment.
• 相关医疗数据和因宗教或身体损伤而提出的任何特殊饮食要求或其它食物要求。
• Information about your purchases, such as what you purchased, when and where you purchased it, how you paid, and credit or other payment information.
• 购买信息：您购买了什么产品、在何地购买、如何付款、信用卡或其它付款信息。
• Information about reservations of services and activities (e.g. sports activities, table reservations, etc.).
• 预订服务和活动信息（如：体育活动和餐位预订等）。
• Data in connection with your questions / comments / complaints / wishes.
• 关于您的问题/评价/投诉/愿望的数据。
• If you arrive by personal car or motorbike, your license plate.
• 您的车牌（前提是您开私家车或摩托车）。
• Data necessary for childcare.
• 儿童照看所需要的数据。
• Your IP address when using the hotel’s WiFi for the fulfilment of legal obligations and for the provision of the internet connection.
• 当您使用酒店WiFi时的IP地址（出于履行法律义务和提供互联网连接的目的）。
WHEN YOU CONTACT US OR WE CONTACT YOU OR YOU TAKE PART IN PROMOTIONS,COMPETITIONS, SURVEYS OR QUESTIONNAIRES ABOUT OUR SERVICES, WE MAY COLLECT:
当您联系我们或我们联系您参加促销、竞赛或服务问卷调查时，我们会收集：
• Personal data you provide when you connect with us, including by email, post and phone or through social media, such as your name, username and contact details.
• 您联系我们时使用的个人信息，如：电子邮件地址、邮件地址、电话或社交媒体名称、用户名和联系方式。
• Details of emails and other digital communications we send to you that you open, including any links in them that you click on.
• 我们发送给您且您可打开的电子邮件和其它数字通信的详情，包括可点击的任何链接。
• Your feedback and contributions to customer surveys and questionnaires.
• 您对客户调查和问卷调查的反馈和支持。
OTHER SOURCES OF PERSONAL DATA
个人数据的其它来源• We may use personal data from other sources, such as specialist companies that supply information, retail partners and public registers.
• 我们可能会使用来自其它渠道的个人数据，如专业公司、零售合作伙伴和公共登记册提供的信息。
• Your insurance company, their agents and medical staff may exchange relevant personal data and special categories of personal data with us in circumstances where we/they need to act on your behalf or in the interest of other customers or in an emergency.
• 在需要代表您行事，或为了其他客户的利益，或在紧急的情况下，您的保险公司、其代理人和医务人员可在我们/他们需要的情况下与我们交换相关的个人数据和特定类别的个人数据。
• If you log-in using your social network credentials to connect to our platforms and online services e.g. Wechat, Facebook, Google+ and Twitter, you will agree to share your user details with us. For example, your name, email address, date of birth, location and any other information you choose to share with us.
• 如果您使用您的社交网络如微信、微博、Facebook、Google+ 和 Twitter的账号登录以连接到我们的平台和在线服务，您将同意与我们共享您的用户详细信息。 例如，您的姓名、电子邮件地址、出生日期，地点以及您选择与我们分享的任何其他信息。
• We may use CCTV images, IP address and browser details collected in or in the immediate vicinity of our shops, premises, other buildings and cruise ships.
• 我们可能使用我们在实体店、经营场所、其它建筑和游轮内或其周围收集的闭路电视图像、IP地址和浏览器详细信息。
PERSONAL DATA YOU PROVIDE ABOUT OTHER INDIVIDUALS
您提供的关于其他人的个人数据
• We use personal data about other individuals provided by you, such as those people on your booking.
• 我们使用您提供的其他人（如您预订的人）的个人数据，如：您预订时填写的其他旅伴。
• By providing other people’s personal data, you must be sure that they agree to this and you are allowed to provide it. You should also ensure that, where appropriate, they understand how their personal data may be used by us.
• 提供其他人的个人数据，您必须确保经过他们同意和允许。您还应确保，在相应情况下，他们了解我们如何使用其个人数据。
We use your personal data in a variety of ways, as explained below.
我们将以多种方式使用您的个人数据，如下所述：
TO PROVIDE THE PRODUCTS AND SERVICES YOU REQUEST
提供您需要的产品和服务
We need to process your personal data so that we can manage your account or booking, provide you with the products and services you want to buy and help you with any orders and refunds you may ask for.
我们需处理您的个人数据，以确保我们可以管理您的账户或预订信息，为您提供您想购买的产品和服务，并帮助您处理任何您可能要求的订单和退款服务。
TO MANAGE AND IMPROVE OUR PRODUCTS, SERVICES AND DAY-TO-DAY OPERATIONS
管理和改进我们的产品、服务和日常运营
We use personal data to manage and improve our products, websites, mobile apps, customer loyalty or recognition programme(s) and other services.
我们可利用个人数据管理和改进我们的产品、网站、手机应用程序、客户忠诚度或品牌认知度及其它服务。
We monitor how our services are used to help protect your personal data, detect and prevent fraud, other crimes and the misuse of services. This helps us to make sure that you can safely use our services.
我们会监控我们的服务是如何用来帮助保护您的个人数据的，发现并防止欺诈等犯罪行为和服务滥用行为，进而帮助我们确保您安全使用我们的服务。
We may use personal data to respond to and to manage security operations, accidents or other similar incidents, including medical and insurance purposes.
我们可能利用个人数据（包括医疗和保险数据）应对和管理安全运行、事故或其它类似事件。
We may use personal data to carry out market research and internal research and development, and to develop and improve our product range, services, shops, IT systems, security, know-how and the way we communicate with you.
我们可能利用个人数据开展市场调研与内部调研，并开发和改善我们的产品范围、服务、实体店、IT系统、安全、专业知识和我们与您的沟通方式。
We use CCTV images to help maintain the safety of anyone working in or visiting our shops, premises and other buildings, and for the prevention, detection and prosecution of criminal offences. We may also rely on the images to establish, exercise or defend our legal rights.
我们利用闭路电视图像，帮助维护实体店、经营场所和其它建筑物内工作人员或来访人员的安全，预防、监测和检控刑事犯罪。
TO PERSONALISE YOUR EXPERIENCE
为您提供个性化体验
We want to ensure that marketing communications relating to our products and services, and those of our suppliers, retail partners and the TUI Group, including online advertising, are relevant to your interests.
我们想要确保与供应商、零售伙伴和途易集团的产品和服务有关的营销传播方式，包括在线广告，能引起您的兴趣。
To do this, we may use your personal data to better understand your interests so that we can try to predict what other products, services and information you might be most interested in. This enables us to tailor our communications to make them more relevant and interesting for you.
为此，我们可能会使用您的个人数据来更好地了解您的兴趣，以便我们可以尝试预测您可能最感兴趣的其他产品、服务和信息。这使我们能够量身定制我们的营销内容，使它们变得与你更加相关和有趣。
Looking at your browsing behaviour and purchases helps us to better understand you as a customer and it allows us to provide you with personalised offers and services.
查看您的浏览和购买记录有助于我们更好地了解您的需求，确保我们能为您提供个性化的建议和服务。
We may also measure your responses to marketing communications relating to products and services we offer, which enables us to offer you products and services that better meet your needs as a customer.
我们也可能会衡量您对我们产品和服务营销传播的反应，以确保我们为您提供的产品和服务能更好地满足您的需求。
If you do not want to receive a personalised service from us, you can change your preference online, over the phone or by writing (e.g. email) to us at any time. We will update our records as soon as we can.
如果您不想接受我们提供的个性化服务，可以随时在线、打电话或以书面形式（如电子邮件）通知我们修改您的偏好记录。我们会尽快做出相应更新。
TO MAKE CONTACT AND INTERACT WITH YOU
与您接触和互动
We want to serve you better as a customer so if you contact us, for example by email, post, and phone or via social media, we may use personal data to provide clarification or assistance to you.
我们希望为您提供更好的服务。如果您（通过电子邮件、邮件、电话或社交媒体）联系我们，我们可能会利用个人数据为您阐明情况或提供帮助。
We need to process your personal data so that we can manage any promotions and competitions you choose to enter, including those we run with our suppliers and retail partners. For example, if you win a prize.
我们需要处理您的个人数据，以便我们可以管理您选择参加的任何促销和比赛，包括我们与供应商和零售合作伙伴一起运营的促销和比赛。例如您比赛获奖了的情况。
We may invite you to take part in customer surveys, questionnaires and other market research activities carried out by the TUI Group and by other organisations on our behalf.
我们可能邀请您参与途易集团和其它机构代表我们开展的客户调查、调查问卷和其它市场调研活动。
To help us to better understand you as a customer, and to be able to provide you with services and marketing communications (including online advertising relevant to your interests), we may combine the personal data we collect when you make purchases in-shop with personal data collected from our websites, mobile apps and other sources.
为了帮助我们更好地了解您，并能够为您提供服务和营销交流（包括与您的兴趣相关的在线广告），我们可能会将您在店内购物时收集的个人数据与从我们的网站、移动应用程序和其他来源收集的个人数据合并。
We do NOT sell your personal data to third parties.
我们不会将您的个人数据出售给第三方。
From time to time we may send you relevant offers and news about our products and services in a number of ways, including by email. We may also send you information about other companies’ products and services that we believe may be of interest to you. We will only do this if you previously agreed to receive these marketing communications.
我们可能会不时通过多种方式（包括电子邮件）向您发送与我们产品和服务有关的优惠信息和新闻。我们也可能会向您发送我们认为您可能感兴趣的其他公司的产品和服务信息，前提是您已同意接收上述营销推送的内容。
When you book or register with us we will ask if you would like to receive marketing communications. You can change your marketing preferences by writing to us at any time: Email to TUIBlue@TUI.cn . Of course, the choice is entirely yours, but if you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you.
在您预订和注册时，我们会询问您是否想要接收营销信息。您可随时以书面形式通知我们变更您的营销偏好：发送电子邮件至TUIBlue@TUI.cn。选择权完全取决于您。如果您不想接收我们的营销信息，可能无法接收您感兴趣的优惠或促销信息。
You may still receive service-related communications from us. For example, confirming bookings you make with us and providing important information about the use of our products or services.
您也许还可能收到来自我们的服务相关通知。例如：确认您向我们提交的预订，并提供有关我们产品或服务使用的重要信息。
We like to hear your views to help us to improve our products and services, so we may contact you for market research purposes. You always have the choice about whether to take part or continue in our market research.
我们希望您能不吝提供意见，帮助我们改进产品和服务，所以我们可能会联系您进行市场调研。您可选择是否参与市场调研。
In order to provide products or services requested by you we may share personal data with suppliers of your travel arrangements, including airlines, hotels and transport companies.
为了提供您要求的产品或服务，我们可能与供应商分享关于您旅行安排的个人数据，包括航空公司、酒店和运输公司。
We also work with carefully selected suppliers that carry out certain functions on our behalf. For example, companies that help us with IT services, storing and combining data, marketing, market research, processing payments and delivering products and services.
我们还与精心挑选的供应商合作，这些供应商代表我们执行某些功能。例如：为我们提供IT服务、储存和结合数据、进行营销和市场调研、处理付款和交付产品和服务的公司。
We may need to share personal data to establish, exercise or defend our legal rights; this includes providing personal data to others for the purposes of preventing fraud and reducing credit risk.
我们可能需要分享个人数据，以建立、行使或捍卫我们的合法权利，包括向他人提供个人数据，以预防欺诈行为并降低信贷风险。
When we share personal data with other organisations we require them to keep it safe, and they must not use your personal data for their own marketing purposes.
我们与其它机构分享个人数据时，我们要求他们确保数据的安全性，且不得将您的个人数据用于营销。
We only share the minimum personal data that enable our suppliers and retail partners to provide their services to you and us.
我们只分享尽可能少的个人数据，以便我们的供应商和零售伙伴能为您和我们提供服务。
So that you can travel, it may be mandatory (as required by government authorities at the point(s) of departure and/or destination) to disclose and process your personal data for immigration, border control, security and anti-terrorism purposes, or any other purposes which they determine appropriate.
为了确保您度过一次安全的旅行，以及出于移民、边境控制、安全和反恐目的或监管当局视为合理的任何其它目的，根据出发地和/或目的地政府当局的要求，我们须披露并处理您的个人数据。
Some countries will only permit travel if you provide your advance passenger data (for example Caricom API Data and US Secure Flight Data). These requirements may differ depending on your destination and you are advised to check. Even if not mandatory, we may assist where appropriate.
某些国家仅允许提供旅客预检数据（如：加勒比共同体旅客预检数据和美国安全飞行数据）的旅客前往旅行。这些要求可能会因目的地的不同而不同。我们建议您仔细核对。即使上述要求并非强制性质，我们也会在适当时候为您提供帮助。
We may share the minimum personal data necessary with other public authorities if the law says we must, or we are legally allowed to do so.
如果法律允许或有明确规定，我们可能尽可能少地与其它公共机构分享个人数据。
Our Privacy Notice applies to all of the services offered by the TUI Group but excludes services that have separate privacy notices that do not incorporate this Privacy Notice. We may share the minimum personal data necessary with other companies in the TUI Group, for example, to provide the products and services you request; to manage and improve our products, services and day-to-day operations; to help to personalise your experience; where appropriate, to make contact and interact with you; and, if allowed and appropriate, for marketing or market research purposes.
我们的隐私声明适用于途易集团提供的所有服务，但不适用于具有单独的隐私声明且未包含本隐私声明的服务。 我们可能会与途易集团旗下其他公司共享且仅共享必要的个人数据，例如，以提供您要求的产品和服务；管理和改善我们的产品、服务和日常运营；帮助个性化您的体验；在适当的情况下，与您联系和互动；以及在允许和适当的情况下，用于营销或市场研究目的。
We may also share personal data with an organisation we sell or transfer (or enter into negotiations to sell or transfer) any of our businesses or any of our rights or obligations under any agreement we may have with you. If the transfer or sale goes ahead, the organisation receiving your personal data can use your data in line with this Privacy Notice.
如我们出售或转让（或已进入谈判阶段）我们的任何业务或与您达成的任何协议所规定的权利与义务给相应组织，我们也可能与其共享个人数据。如果转让或出售继续进行，接收您个人数据的组织可以依照本隐私声明使用您的数据。
We know how important it is to protect and manage your personal data. We take appropriate security measures to help protect your personal data from accidental loss and from unauthorised access, use, alteration and disclosure.
我们深知保护和管理您个人数据的重要性。我们会采取适当的安全措施，保护您的个人数据，避免意外损失以及未经授权查阅、使用、更改及披露您的个人数据的行为。
The security of your data also depends on you. For example, where we have given you or where you have chosen a password for access to certain services, you are responsible for keeping this password confidential.
您个人数据的安全性也取决于您。例如：我们为您提供密码或您输入密码访问某些服务时，您有责任对密码进行保密。
The personal data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by organisations operating outside the EEA who work for us or for one of our suppliers. We put in place appropriate protections to make sure your personal data remains adequately protected and that it is treated in line with this Notice.
我们收集的您的个人数据可能转移且储存在欧洲经济区（“EEA”）以外的目的地，也可能由EEA以外为我们或我们的其中一名供应商工作的机构进行处理。我们采取适当的保护措施，以确保您的个人数据得到充分保护，并可根据本政策来处理。
These protections include, but are not limited to, appropriate contract clauses, such as standard contract clauses approved by the European Commission, and appropriate security measures.
上述保护措施包括但不限于某些适当的合同条款，如欧盟委员会批准的标准合同条款和安全措施。
We will retain your personal data for only as long as it is necessary for the uses set out in this Privacy Notice and/or to meet legal and regulatory requirements. After this period, we will securely erase personal data. If data is needed after this period for analytical, historical or other legitimate business purposes, we will take appropriate measures to anonymise this data.
我们仅会根据本隐私政策所述用途及/或在符合法律及法规规定的情况下，保留您的个人数据。之后，我们会以安全的方式删除个人数据。如果之后出于分析、历史或其它合法商业目的仍需保留个人数据，我们将采取适当措施对其进行匿名保护。
Cookies are small data files that allow a website to collect and store a range of data on your desktop computer, laptop or mobile device. Cookies help us to provide important features and functionality on our websites and mobile apps, and we use them to improve your customer experience. Please see our separate Cookie Notice.
Cookies是一种小型数据文件，允许网站从您的台式电脑、笔记本电脑或移动设备上收集和存储一系列数据。Cookies可为我们在网站和移动应用程序上提供重要内容和功能，以便改善您的客户体验。详见Cookie声明。
Our websites or mobile apps may contain links to websites operated by other organisations that have their own privacy notices. Please make sure you read the terms and conditions and privacy notice carefully before providing any personal data on another organisation’s website as we do not accept any responsibility or liability for websites of other organisations.
我们的网站或手机应用程序可能包含其它机构运营网站的链接。这些网站也有各自的隐私政策。向其它机构网站提供任何个人数据前，请先仔细阅读条款及条件及私隐政策，因为我们不会对其它机构网站承担任何责任。
Our websites or mobile apps may contain social media features such as Wechat, Weibo, Facebook, Twitter, Google+ and Pinterest that have their own privacy notices.
我们的网站或手机应用程序可能包含某些社交媒体入口，如微信、微博、Facebook、Twitter、Google +及Pinterest。这些社交媒体也有各自的隐私政策。
Please make sure you read their terms and conditions and privacy notice carefully before providing any personal data as we do not accept any responsibility or liability for these features.
提供任何个人数据前，请先仔细阅读条款及条件及私隐政策，因为我们不会对其它机构网站承担任何责任。
You have a right to ask for a copy of the personal data we hold about you, although you should be able to access online the personal data associated with your account or booking. You can write to us asking for a copy of other personal data we hold about you.
虽然您可以访问与您的帐户或预订有关的个人数据，但是您有权要求我们提供一份您的个人数据副本。如果有此需求，请写信告知我们。
Please include any details to help us identify and locate your personal data. Where we can provide data access, we will do so free of charge except where further copies are requested in which case we may charge a reasonable fee based on administrative costs.
请提供尽可能多的详细信息，以帮助我们识别和定位您的个人数据。如果我们可以提供数据访问，我们将免费提供此服务；但是需要更多副本，我们可能会收取一定的管理费用。
We want to make sure that the personal data we hold about you is accurate and up to date. If any of the details we hold are incorrect, please let us know.
我们希望确保我们持有的关于您的个人数据是精确且最新的。如果不是，请告知我们。
You can also ask for your personal data to be rectified or erased, to object to the processing of your personal data and, where technically feasible, to ask for personal data you provided to be transmitted to another organisation.
您也可要求调整或删除您的个人数据，或反对我们处理您的个人数据。技术允许的情况下，您还可以要求将个人数据转交其它机构。
We will update or erase your data, unless we have to keep it for legitimate business or legal purposes.
我们将按需更新或删除您的数据，除非出于正当业务或法律目的必须保留。
You can also contact us if you have a complaint about how we collect, store or use your personal data. We aim to resolve complaints but if you are dissatisfied with our response, you may complain to the local data protection authority https://www.lfd.niedersachsen.de/startseite/.
如果您对我们收集、存储或使用您个人数据的行为有任何不满，请联系我们。我们会解决投诉问题。如果您不满我们回复，可向德国数据保护机构投诉：https://www.lfd.niedersachsen.de/startseite/。
If you want to contact the local data protection authority:如果您想要联系当地数据保护机构，请参考如下地址：
Die Landesbeauftragtefür den Datenschutz Niedersachsen
Prinzenstraße 5, 30159 Hannover, Germany
Telefon: +49 511 120-4500
Telefax: +49 511 120-4599
E-Mail: poststelle@lfd.niedersachsen.de
下萨克森州数据保护中心，联系地址及方式：
Prinzenstraße 5, 30159 Hannover, Germany
电话：+49 511 120-4500
电传：+49 511 120-4599
电子邮箱：poststelle@lfd.niedersachsen.de
Please submit your request or complaint in writing to the Legal Department/Data Protection Officer if you wish to complain to us too:
如果您也想向我们提供投诉，请以书面形式向我们的法务部/数据保护官员提交您的请求或投诉：
E-Mail to the DPO Email DPOHotels@tui.com.
给分邮局（电子邮箱：DPOHotels@tui.com）发送电子邮件。
Please note that we may ask you to verify your identity before we can act on your request or complaint. We may also ask you for more
information to help ensure that you are authorised to make such a request or complaint when you contact us on behalf of someone else.
注意：在发出要求或投诉前，我们可能要求核实您的身份。此外，我们也可能要求您提供更多信息，以确保您有权代表他人联系我们提出上述要求或投诉。
We will only collect and use your personal data if at least one of the following conditions applies:
至少出现一项以下情形，我们才会收集和使用您的个人数据：
• We have your consent;
• 我们获得您的同意；
EXAMPLE: CUSTOMER ACCOUNT
示例：客户账户
You give us permission to process your personal data when you register for a customer account.
您注册客户账户时同意我们处理您的个人数据。
• It is necessary for a contract with you or to take steps at your request prior to entering into a contract;
签署合同时，或签署合同前根据您的要求采取的各个步骤所需的数据。
EXAMPLE: TO PROVIDE THE PRODUCTS AND SERVICES YOU REQUEST
We need to process your personal data so that we can manage your account or booking, provide you with the products and services you want to buy and help you with any orders and refunds you may ask for.
示例：为根据您的要求提供产品和服务，我们需处理您的个人数据，以便于管理您的账户或预订情况，为您提供您想要购买的产品和服务，并帮助您处理您可能需要的任何订单和退款。
• It is necessary for us to comply with a legal obligation;
• 我们有遵守法律的义务；
EXAMPLE: SHARING PERSONAL DATA WITH REGULATORY AUTHORITIES
So that you can travel, it may be mandatory (as required by government authorities at the point(s) of departure and/or destination) to disclose and process your personal data for immigration, border control, security and anti-terrorism purposes, or any other purposes which they determine appropriate.
示例：与监管当局分享个人数据，以确保您旅行顺畅。出于移民、边境控制、安全和反恐目的或监管当局视为合理的任何其它目的，（根据出发地和/或目的地政府当局的要求）我们须披露和处理您的个人数据。
• It is necessary to protect your vital interests or those of another individual;
• 为保护您或他人切身利益所需的数据。
EXAMPLE: IN AN EMERGENCY
示例：紧急情况下
Your insurance company, their agents and medical staff may exchange relevant personal data and special categories of personal data with us in circumstances where we/they need to act on your behalf or in the interest of other customers or in an emergency.
在需要代表您行事、或为了其他客户的利益、或紧急情况下，您的保险公司、其代理人和医务人员可在我们/他们需要采取行动的情况下与我们交换相关个人数据和特定类别的个人数据
• It is in the public interest or we have official authority; or
• 符合公共利益或我们有权需要的数据；或
EXAMPLE: SECURITY OPERATIONS
示例：安全运营
We may use personal data to respond to and to manage security operations, accidents or other similar incidents, including medical and insurance purposes.
我们可利用个人数据（包括医疗和保险数据）回应和管理安全运行、事故或其它类似事件。
• It is in our or a third party’s legitimate interests and these are not overridden by your interests or rights.
• 符合我们或第三方合法利益，且上述利益不会凌驾于您的利益或权利之上的数据。
EXAMPLE: TO PERSONALISE YOUR EXPERIENCE
示例：为您提供个性化体验
We may use your personal data to better understand your interests so that we can try to predict what other products, services and information you might be most interested in. This enables us to tailor our communications to make them more relevant and interesting for you.
我们通过使用您的个人数据，更好地了解您的兴趣，以便我们能尝试预测您可能感兴趣的产品、服务和信息。这使得我们能调整沟通方式，确保上述内容符合您的要求并引起您的兴趣。
Where we need to process special categories of personal data, for example health data for medical reasons, we will only do so if one or more additional conditions apply. For example, we have your explicit consent; it is necessary to protect the vital interests of you or another individual and you are physically or legally incapable of giving consent; it is necessary to establish, exercise or defend legal claims; it is necessary for reasons of substantial public interest.
当我们需处理特殊类别的个人数据时，例如以医疗为目的健康数据，只有在满足一项或多项附加条件时，我们才可以处理。例如，经过您的明确同意后我们获取的数据；为了保护您或第三方切身利益所需，但无法在生理或法律上获得同意的数据；建立、行使或维护合法权益所需的数据;出于重大公共利益的考虑的必要数据。
This Notice replaces all previous versions. We may change the Notice at any time so please check it regularly on our website(s) for any updates. If the changes are significant, we will provide a prominent notice on our website(s) including, if we believe it is appropriate, electronic notification of Privacy Notice changes.
本政策将替换此前的所有版本。我们可随时更改本政策，请定期在网站上查看更新内容。如果发生重大变更，我们会在网站上做出通知，包括我们认为适宜的关于隐私政策变更的电子通知。
Last update: JUNE 2018.
最后更新日期：2018年6月
DATA CONTROLLER: The data controller determines the purpose and manner in which personal data is used.
数据管理者：指决定个人数据用途和使用方式的数据管理员。
EUROPEAN ECONOMIC AREA (EEA): EU Member States plus Norway, Iceland and Lichtenstein.
欧洲经济区（EEA）：指欧盟成员国及挪威、冰岛和列支敦士登。
ONLINE ADVERTISING: Marketing messages that you may see on the internet.
在线广告：指您在网上看到的营销信息。
SPECIAL CATEGORIES OF PERSONAL DATA: This are categories of personal data revealing racial or ethnic origin; political opinions; religious or philosophical beliefs; trade union membership; genetic data, biometric data for the purpose of uniquely identifying a natural person; health data; and data concerning a natural person’s sex life or sexual orientation.
个人数据特殊类别：指表明种族或民族起源的个人数据类别、政治观点、宗教或哲学信仰、工会会员、遗传数据、用于唯一识别自然人的生物统计数据、健康数据、关于自然人性生活或性取向的数据。
CARICOM API DATA: Some or all of the Caricom states have entered into an agreement with the USA whereby advance passenger data, required by and provided to Caricom states for border security purposes, will be passed to the USA Department for Homeland Security for processing on behalf of those Caricom states. Please see the Caricom website for more details.
加勒比共同体旅客预检数据：加勒比共同体的部分或所有国家已与美国达成一项协议。根据这项协议，加勒比共同体国家出于边境安全考虑，须将其要求提供的旅客预检数据转交给美国国土安全部进行处理。更多详情参见加勒比共同体网站。
US SECURE FLIGHT DATA: The Transportation Security Administration (TSA) requires you to provide your full name, date of birth and gender for the purpose of watch list screening. You may also provide your Redress Number, if available. Failure to provide details may result in denial of transport or denial of authority to enter the boarding area. TSA may share information you provide with law enforcement or intelligence agencies or others under its published system of records notice. Please see the TSA website for more details.
美国安全飞行数据：美国运输安全管理局 (TSA) 要求您提供您的全名、出生日期和性别，以便进行观察名单筛选。您也可能需要提供您的旅客护照识别号码（如需）。如果不能提供详细资料，您可能无法搭乘交通工具或无权进入登机区。TSA可能与执法机构、情报机构或其它机构分享您的信息。更多详情请参见美国运输安全管理局 (TSA) 网站。
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